Privacy policy

Playing our games

The current releases of Gate Relay, Order Study, and Splat Shuffle work offline and do not require an account. They do not contain advertising, in-app purchases, or automatic developer analytics or crash-report collection. They do not automatically send your saved progress or gameplay activity to us.

The games store information on your device so you can continue playing: completed levels, current puzzle state, move history, and preferences such as sound, music, haptics or reduced motion where available. Some games also keep local recovery copies of progress.

Floe Home: Penguin Puzzles

Floe Home works offline and does not require an account. It has no advertising, in-app purchases, automatic developer analytics or automatic crash-report upload. It does not automatically send your saved progress or gameplay activity to us.

The game stores completed levels, current puzzle state, move history, tutorial progress, and sound, haptic and reduced-motion preferences on your device. It may keep a local recovery copy when an update changes saved data. Haptic feedback uses your device’s system setting. Floe Home does not provide studio accounts or cloud synchronization, and automatic Android app backup is disabled. Clear the game’s storage in Android settings or uninstall it to remove local game data; this removes saved progress.

Local activity and playtest reports

Order Study can keep a local activity log with event times, board identifiers, moves, selections, hints and Undo actions. Development or playtest versions can also create device and performance reports. Splat Shuffle can keep local reports containing session times, puzzle and move history, hints, Undo actions, performance, game version, device model, operating system, graphics and display information. These reports are not automatically uploaded to us.

Where Splat Shuffle offers “Copy playtest,” using it copies the report to your device’s clipboard. You decide whether and where to share it. We receive a report only if you choose to send it to us. Please review reports and screenshots before sharing and avoid including sensitive information.

Platform services

Google Play, Android, your device manufacturer, and services you enable may separately process information or back up app data under their own policies and your device settings. These services are separate from data collection by our games. Our current games do not provide a studio account or studio-operated cloud synchronization.

When you contact us

If you email us, we receive your email address, the message, and any attachments or details you choose to send, such as your device model, game version, level number or a screenshot. We use this information to answer your request, investigate problems and improve the game.

Cloudflare Email Routing and our Google email service process messages to deliver and store correspondence. We do not sell your personal information or use support messages for advertising. We may disclose information when legally required or necessary to protect rights and security.

We keep support correspondence only as long as reasonably needed to resolve the request, investigate related issues and meet applicable obligations. You can request deletion by emailing us.

Visiting this website

Cloudflare hosts and protects mithrilaxestudio.com and processes technical connection data, such as IP addresses and request details, to deliver the site and help prevent abuse. The site also uses Cloudflare Web Analytics to understand aggregate visits and page performance. This website measurement is separate from gameplay data.

We do not add advertising trackers, advertising cookies, account registration or hidden contact-form submissions. Email links open your email app; nothing is sent until you choose to send a message. Gameplay videos are hosted with the website. Links to Google Play, YouTube or another external service open services governed by their own policies.

Provider information: Cloudflare privacy policy, Cloudflare Web Analytics, and Google privacy policy. These providers may process information in countries other than your own.

Your choices and deletion

• Local game data: clear the game’s storage in Android settings or uninstall it to remove its local data. This can permanently remove your progress. Platform backups may be managed separately in your device or Google account settings.
• Game preferences: use the game’s settings to change the available audio, haptic or motion options.
• Support information: contact us to request access, correction or deletion of information you have sent us, or to raise a privacy concern. Depending on where you live, additional privacy rights may apply.

We cannot retrieve local-only progress or reports from your device. Please do not send passwords, payment information or identification documents with a support request.

Security

This website uses HTTPS. We use our hosting and email providers’ security protections and limit use of support information to handling requests and related issues. No method of storage or transmission is completely secure.

Children

Our current games do not knowingly collect personal information from children. If a child has sent personal information to support, please contact us so we can address it and arrange deletion where appropriate.

Changes to this policy

We will update this page and its effective date when our practices change. Before introducing a game or feature with different data practices, we will describe those practices here or in a clearly linked game-specific notice and provide any notice or choice required. The description of current releases above is not a promise that every future game will have identical features.

Contact us

Mithril Axe Studio
hello@mithrilaxestudio.com

For help with a puzzle or a technical problem, visit game support.